Privacy Policy

Effective Date: 15 January 2025

At veloronqixi, we respect your privacy and take protecting your personal information seriously. This policy explains how we collect, use, and safeguard the data you share with us when exploring business ideas and financial strategies through our platform.

Who We Are

veloronqixi operates from 447 Morphett St, Adelaide SA 5000, Australia. We provide resources and guidance for individuals searching for viable business ideas and financial planning approaches. When you interact with our website, submit forms, or reach out to us, we handle your information according to Australian privacy legislation.

Under the Privacy Act 1988 (Cth), including the Australian Privacy Principles, we're required to manage your personal information transparently and responsibly. This document tells you exactly what that means in practice.

Information We Collect

We gather different types of information depending on how you use our site. Here's what we typically collect:

Information You Provide Directly

  • Contact details including your name, email address, and phone number when you fill out enquiry forms
  • Business interests and goals you share through our consultation request forms
  • Messages and questions you send through our contact channels
  • Subscription preferences if you sign up for our newsletter or updates
  • Feedback or survey responses you choose to submit

Information Collected Automatically

When you browse our website, certain technical information gets logged automatically. This includes your IP address, browser type, device information, pages you visit, and how long you spend on different sections. We use this data to understand how people navigate our site and where we can make improvements.

We don't collect sensitive information like health records, financial account details, or government identifiers unless you specifically choose to share them with us during consultations. And honestly, we'd rather you didn't share such details through standard web forms.

How We Use Your Information

The information we collect serves specific purposes related to helping you explore business opportunities:

  • Responding to your enquiries about business ideas and financial strategies
  • Sending you resources, guides, or updates you've requested
  • Improving our website content based on what visitors find most useful
  • Analyzing trends in business idea searches to create more relevant content
  • Communicating about our services if you've expressed interest
  • Meeting legal obligations and protecting against misuse of our platform

We won't use your details for unrelated marketing without your permission. If you sign up for our newsletter, you can unsubscribe anytime through the link at the bottom of our emails.

Legal Basis for Processing

We process your personal information based on several legal grounds:

Legal Basis What This Means
Consent You've given us clear permission to use your information for specific purposes
Contractual Necessity We need your information to provide services you've requested from us
Legitimate Interests We have valid business reasons to process your data, balanced against your privacy rights
Legal Obligation Australian law requires us to retain or process certain information

Sharing Your Information

We don't sell your personal information to anyone. That's not our business model, and it never will be.

However, we do share information with specific third parties who help us run our website and provide services:

  • Service Providers: Companies that host our website, manage our email systems, or provide analytics tools. These providers only access your information to perform specific tasks on our behalf.
  • Professional Advisors: Lawyers, accountants, or consultants who need information to advise us on business matters.
  • Legal Requirements: Government agencies or law enforcement if we're legally required to disclose information.
  • Business Transfers: If veloronqixi is acquired or merged with another company, your information might transfer to the new owners (though they'd still need to follow this privacy policy).

All third parties we work with are contractually obligated to protect your information and use it only for authorized purposes.

International Data Transfers

Your information is primarily stored on servers located in Australia. Some of our service providers operate internationally, which means your data might be transferred to or accessed from other countries.

When we transfer information overseas, we ensure appropriate safeguards are in place through standard contractual clauses, adequacy decisions, or other approved mechanisms under Australian privacy law. We only work with providers in countries that maintain reasonable privacy protections.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, or destruction. This includes:

  • Encryption of data transmitted between your browser and our servers
  • Regular security assessments of our systems and processes
  • Access controls limiting who within our organization can view personal information
  • Secure backup systems to prevent data loss
  • Training our team on privacy obligations and proper data handling

Despite our efforts, no online system is completely secure. We can't guarantee absolute security, but we continuously work to protect your information using industry-standard practices.

How Long We Keep Your Information

We retain your personal information only as long as necessary for the purposes described in this policy or as required by law.

Information Type Retention Period
Contact form submissions 3 years from last contact unless you request deletion
Newsletter subscriptions Until you unsubscribe or request removal
Website analytics data 26 months in anonymized form
Consultation records 7 years for business record-keeping purposes
Legal correspondence 7 years or longer if required by law

After these retention periods expire, we securely delete or anonymize your information so it can no longer identify you.

Your Privacy Rights

Under Australian privacy law, you have several rights regarding your personal information:

Access Your Information

You can request a copy of the personal information we hold about you. We'll provide this within 30 days unless the request is particularly complex. There's no fee for reasonable requests, though we might charge for excessive or repetitive requests.

Correct Your Information

If information we hold about you is inaccurate, incomplete, or out of date, let us know and we'll update it promptly. You can often do this yourself by contacting us directly.

Delete Your Information

You can request that we delete your personal information in certain circumstances. We'll comply unless we have a legal obligation to retain it or a legitimate reason to keep it (like completing a service you requested).

Object to Processing

If we're processing your information based on legitimate interests, you can object to this processing. We'll stop unless we have compelling reasons to continue.

Withdraw Consent

Where we're processing your information based on consent, you can withdraw that consent anytime. This won't affect processing that already occurred.

To exercise any of these rights: Email us at info@veloronqixi.com with your request. Include enough information for us to verify your identity (we need to make sure we're sharing information with the right person). We'll respond within 30 days and won't charge fees for most requests.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your experience. Cookies are small text files stored on your device when you visit websites.

Types of Cookies We Use

  • Essential Cookies: Necessary for the website to function properly. You can't opt out of these.
  • Performance Cookies: Help us understand how visitors use our site so we can improve it.
  • Functional Cookies: Remember your preferences and personalize your experience.

You can control cookies through your browser settings. Most browsers let you refuse cookies or delete existing ones. Just keep in mind that blocking cookies might affect how our website works for you.

Third-Party Links

Our website sometimes links to external sites that might interest you. We're not responsible for the privacy practices of these other sites. When you click through to another website, their privacy policy applies instead of ours.

We recommend reading the privacy policies of any external sites you visit, especially if you're sharing personal information with them.

Children's Privacy

Our services are directed at adults exploring business opportunities. We don't knowingly collect information from children under 18. If you're a parent and believe your child has provided us with personal information, contact us and we'll delete it promptly.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll post a notice on our website and update the effective date at the top of this policy.

We encourage you to review this policy periodically, especially if you're concerned about how your information is used. Continuing to use our website after we've posted changes means you accept the updated policy.

Making a Complaint

If you're unhappy with how we've handled your personal information, please contact us first so we can try to resolve the issue. We take complaints seriously and will investigate thoroughly.

If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

  • Online: www.oaic.gov.au
  • Phone: 1300 363 992
  • Mail: GPO Box 5218, Sydney NSW 2001

Contact Us About Privacy

If you have questions about this privacy policy or how we handle your information, we're here to help.

Address: 447 Morphett St, Adelaide SA 5000, Australia
Phone: +61402332848
Email: info@veloronqixi.com

We'll respond to privacy enquiries within 5 business days and resolve most requests within 30 days.